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SCA Ready checkout and New Linear Onboarding process

June 6, 2022

These past months, we have been creating a better experience,  redesigned the look and feel, and made the Metron PLatform more suited for  you and your clients’ needs. 

A streamlined process from setup to launch 

The moment you step into this powerful platform, Metron’s new linear onboarding eases you in. Regardless of the business type you choose, we designed a consistent experience that allows each of those products and services functionalities be highlighted. By doing so, you are now able to set up your entire coaching system in a matter of minutes. The best part is, you can opt out of the process and choose to resume when you are able, this allows greater flexibility. 

Included in the onboarding process are the following,

  • Business Profile
  • Themes and Branding
  • Creating Program
  • Setting the Schedule
  • Nutrition 

This feature streamlines the whole process from setup to getting ready to launch. Not only does it guide you to know our system well, but it ensures that you have all the information you need to make the Metron Platform your own. In line with this, we have made changes in truly making Metron your business — themes and logos are now used in the checkout, and the App.

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SCA Changes for online payments

The Payment Services Directive (PSD2) refers to a ruling passed in the European Economic Area (EEA) to promote a safer payments environment for merchants and consumers. The directive aims to control rising fraud rates in the region, particularly when a cardholder is not in the physical presence of the merchant (e.g. a guest making an online payment). An important element of PSD2 is the requirement for Strong Customer Authentication (SCA) 

Inline with the new EU/EEA online payment regulation, we have had to make some changes  to how payments work in Metron to be able to support the new secure customer authentication. You may notice that in this new build, when you go to pay for the products and services, you may be asked for some additional information when you confirm your payment details. They may send you a code via SMS which in turn you’ll need to enter into the app to be able to authenticate the cards, or another method of their choosing.

These changes will affect all checkouts, so please make sure that all paying users are aware of the changes in case it affects how they process payments.

  • We’ve made the login/signup process a first requirement

            As this doesn’t change our checkout flow, but we now require users and clients to create an account first before proceeding with any payments

  • New payment method needs authentication

            Whenever you add or create a new payment method, Metron needs to authenticate your cards.

You can find more information about the SCA and PSD2 at:

  • European Banking Authority Opinion Piece on SCA & PSD2
  • Stripe’s Guide to Strong Customer Authentication
  • European Commission Press Release

We will be switching all payment methods to the new system. If you have any questions feel free to contact us.

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Introducing, New Powerful Sales Suite

Metron has added GoHighLevel Sales suites for the coaches which will enable them to make more sales without the stress of using multiple system — all the things you need to solve your digital agency problems in one place.

We have added a new feature that you need to upgrade to by going to this site. The sales suites allow you to do the following:

  • Capture New Leads

            Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more. Included in the Platform is a full-featured Page Builder to capture leads.

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  • Nurture Leads Into Customers

             Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more!

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  • Fully Automated Booking

            Automatically book leads and prospects to your calendar without lifting a finger.

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Revised 1-on-1 Acceptance flow

For better and faster connection to your clients, we have now removed the flow where you can accept and deny clients. They are now automatically accepted into your program, once they subscribe to it.

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Workout Builder
Program Builder
The Metron App
For more information, check out our roadmap.
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