Privacy Policy

This Privacy Policy governs the manner in which Metron Innovation Group collects, uses, maintains and discloses information collected from users (each, a “User”) of the metron.io website platform (“Site”). This privacy policy applies to the Site and all products and services offered by Metron.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Performance Data Information

We retain training data and athlete test results for the evaluation of performance to help Users progress through their training.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information

Metron may collect and use Users personal information for the following purposes:

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We may use feedback you provide to improve our products and services.
  • To process payments
    We may use the information a Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others.

Third Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Subprocessors

Metron uses a range of third party service providers to assist with its data processing activities. When we work in our our capacity as a data processor with these service providers, the service provider is a Subprocessor of Metron.

This page lists each Subprocessor, the services they provide to us, and their location. Before engaging with a Subprocessor, Metron performs extensive due diligence, which includes security and legal analysis. Each Subprocessor is subject to contract terms that enforce compliance with applicable data protection laws.

Metron currently uses the following Subprocessors:

Subprocessors

Service Provided

Location

Apple
Analytics, iOS Mobile Development
United States
Google
Email, File Storage, Analytics, Android Mobile Development
United States
Zapier
3rd Party API Integrations
United States
Filestack
File Upload Service
United States
Hockey App
Application Usage Analysis
United States
Mixpanel
Application Usage Analysis
United States
Digital Ocean
Cloud Service Provider
United States
MailChimp
Transactional / Marketing Email Provider
United States
Pipedrive
Sales Management Tool
United States
Webflow
Website Hosting Provider
United States
Rackspace
Cloud Service Provider
United States
Stripe
Payment Processor
United States


We may update this list from time to time as our business needs change.

Changes to This Privacy Policy

Metron has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Reviewing, Requesting and Updating your information

For both active and inactive accounts, you can review and update your name, address and other data in the Settings Profile Page.Contact Metron Support via the platform Mail Icon or email to customersupport@metron.io to Request (Subject Access Request) or delete (The Right to be Forgotten) account information.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Metron Innovation Group
metron.io
customersupport@metron.io

This document was last updated on May 24th, 2018